FREQUENTLY ASKED QUESTIONS
Everything you need to know about SWW giveaways, entries, shipping, and giving back. Can't find your answer? Reach out at hello@sterlingwildwest.com
Yes. Our giveaways operate in full compliance with U.S. sweepstakes laws and are designed to be transparent and fair.
To ensure transparency and fairness, our sweepstakes are managed with the help of a third-party sweepstakes administration company. This helps guarantee that all drawings are conducted randomly and comply with applicable laws and regulations.
If you're selected as a winner, we will contact you directly by email or phone. Winners may also be announced on our social channels.
- Important: We will NEVER ask for payment to claim a prize.
Every Wednesday at 7PM MST we host a LIVE mini giveaway where we give away prizes like gear, electronics, and more.
- Entries for live giveaways come from qualifying purchases and active subscriptions
- Members receive free weekly entries automatically
- Join the livestream to see the drawing happen in real time
- Winners must be present during the live show to claim their prize
Create an account through the account page and log in anytime to view your total entries, subscription status, and past purchase history!
No. We are a for-profit ecommerce brand that sells high-quality custom products. However, helping serve others is our primary goal, which is why our mission statement is "Inspire people to serve God, Family, and Country." We dedicate a portion of our campaign profits to supporting our vetted non-profit charitable partners to fuel our mission!
While we aren't a charity or nonprofit organization, we believe in paying it forward to those in need. With every purchase, a portion of campaign profits help support our non-profit partners — bringing people to God, serving families in need, and promoting patriotism and love of the greatest country on earth, THE USA!
Most orders arrive in about 7 days on average! Each item is carefully packed and delivered as quickly as possible.
Once your order ships, you'll receive an email confirmation that includes a tracking number. If you need help locating your shipment, contact our team at hello@sterlingswildwest.com
We offer hassle-free returns within 30 days of delivery for items with a legitimate defect. Contact us at hello@sterlingswildwest.com with your order number and reason for return and we'll get you squared away!
USA only for now.
We take privacy seriously and never sell your personal information. If you would like your personal data removed from our system, please contact our support team at hello@sterlingswildwest.com
Yes. Our giveaways operate in full compliance with U.S. sweepstakes laws and are designed to be transparent and fair.
To ensure transparency and fairness, our sweepstakes are managed with the help of a third-party sweepstakes administration company. This helps guarantee that all drawings are conducted randomly and comply with applicable laws and regulations.
If you're selected as a winner, we will contact you directly by email or phone. Winners may also be announced on our social channels.
- Important: We will NEVER ask for payment to claim a prize.
Every Wednesday at 7PM MST we host a LIVE mini giveaway where we give away prizes like gear, electronics, and more.
- Entries for live giveaways come from qualifying purchases and active subscriptions
- Members receive free weekly entries automatically
- Join the livestream to see the drawing happen in real time
- Winners must be present during the live show to claim their prize
Create an account through the account page and log in anytime to view your total entries, subscription status, and past purchase history!
No. We are a for-profit ecommerce brand that sells high-quality custom products. However, helping serve others is our primary goal, which is why our mission statement is "Inspire people to serve God, Family, and Country." We dedicate a portion of our campaign profits to supporting our vetted non-profit charitable partners to fuel our mission!
While we aren't a charity or nonprofit organization, we believe in paying it forward to those in need. With every purchase, a portion of campaign profits help support our non-profit partners — bringing people to God, serving families in need, and promoting patriotism and love of the greatest country on earth, THE USA!
Most orders arrive in about 7 days on average! Each item is carefully packed and delivered as quickly as possible.
Once your order ships, you'll receive an email confirmation that includes a tracking number. If you need help locating your shipment, contact our team at hello@sterlingswildwest.com
We offer hassle-free returns within 30 days of delivery for items with a legitimate defect. Contact us at hello@sterlingswildwest.com with your order number and reason for return and we'll get you squared away!
USA only for now.
We take privacy seriously and never sell your personal information. If you would like your personal data removed from our system, please contact our support team at hello@sterlingswildwest.com
STILL HAVE QUESTIONS?
Our team is here to help. Reach out and we'll get back to you as fast as we can.
Average response time: under 24 hours